International Buyers-Please note:
Import duties,taxes,and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.
Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.

Return Policy:

We sincerely thank you and appreciate your business. Our primary goal is to make you a satisfied customer. With every gemstone and jewelry item we offer a limited warranty, so you can enjoy your moissanite with......view more 

1Q:Are you a factory or trading company? 

A: We are the manufacturer of synthetic gemstone, OEM/ODM service is welcomed.

2Q: How does your factory do regarding quality control
    A: "Quality is priority''. QC always attach great importance to quality controlling from the beginning to the end. 
 
3Q: Can weight, size, colors and design be changed
    A: Yes. Of course. We are factory, meaning all details can be negotiated.we can produce customized product as long as you will offer us the product sketch.(File in Al,EPS,CDR etc.format can be acceptable.)If you have any new idea,contact us,our design team members can help you to change the idea to reality.

4Q:Can the unit prices be lowered? Can i get any discount if i place an order
A:Yes.we have different price ranges(discounts)based on different order quantities.Please contact our sales girl for detailed price information.

5Q:Can the MOQ be lowered
A:For mass production orders,the MOQ cannot be lowered according to production requirements.For stock items,order quantity can be negotiable.

6Q:How long is the production time
A:Different products and quantities have different procedures and different timing.We may promise that we can try our best to finish all of your orders within the shortest time.For more information,please contact us directly.

7Q: WHAT IS THE GEMSTONE SETTING METHODS

A: Pave Setting, Prong Setting, Bezel Setting, Channel Setting, Bead Setting, Burnish Setting(Gypsy Setting).

8Q: WHAT IS THE GEMSTONE CARE AND CLEANING

   A: 1.) Avoid cosmetic

      2.) Avoid collision and scratch

      3.) Avoid wearing while doing sports

      4.) Avoid wearing while swimming or bath

      5.) Clean with a soft washcloth and medicinal alcohol